Have questions about an active meal order, canteen onboarding, or student delivery at Zeal College? Our campus support team and grievance desk are here to assist you promptly.
For order inquiries, payments, student refunds, or account support.
Average response time: < 2 hours
Live delivery operations and kitchen coordination across campus.
8:00 AM – 10:00 PM IST
Active 7 Days a Week
Hostel deliveries active until 2:00 AM on exam cycles
Registered on-premise operations and grievance desk location:
Zeal College of Engineering & Research,Central Canteen Building, Room G-04
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and RBI digital payment norms, CampusBite provides a designated Grievance Officer for escalated issues:
Designated Officer: Grievance Redressal Desk — CampusBite
Email: support@campusbites.co.in
Address:Student Welfare & Canteen Affairs, Zeal College of Engineering & Research, Narhe, Pune - 411041.
Resolution Timeline: Grievance acknowledgement within 24 hours, and final resolution within 7 working days.
Orders may be canceled in-app before the kitchen starts preparation. Approved refunds are routed directly to your source UPI/bank account within 5–7 business days.
View Refund Policy →Are you a campus food stall, Zeal tuck shop, or mess operator looking to join the network? Reach out with your FSSAI certificate and campus vendor authorization.
Register Eatery →Earn during free campus intervals by delivering meals between college buildings and hostels. Must be an enrolled Zeal student with valid student ID.
Become a Courier →Learn how your student mobile numbers and hostel room delivery notes are protected with TLS 1.3 and AES-256 campus-grade encryption.
View Privacy Policy →Review our governing documentation and customer policies.